Hardware and software requirements :

To perform the remote access, you will need at least one computer with access to high speed network (at least 512Kb/s, the faster the better !). MXCuBE3 runs in a web browser and scales accordingly to the window size.

Obviously a larger screen gives a better environment. You can access the ESRF infrastructure through nx.esrf.fr or using the latest version of NXclient  on your PCs at home. The client is available in windows, Mac and linux variants. You'll find instructions on how to set up your NXclient to start your remote access experiment from home here.  All Users should connect to NX server (Port 5622) using the latest version of NXclient

Every control PC is equipped with webcams and Zoom that you can use to interact with your local contact. We recommend to install Zoom on your computer. The local contact will give you credential the day of your experiment.

Known problems:

Timeout on connection to firewall - check that your laboratory firewall is not blocking your access.

If your computer crashes and looses the connection with ESRF, it might be difficult for you to reconnect easily since you will have already a session opened. You can kill your already running session before restarting a fresh one by right clicking on the session appearing on your NX web client desktop and selecting "Terminate session".