Arrival and Departure procedures

Before your arrival...

Please check, through the A Form, the arrangements requested by the main proposer for your visit at ESRF. Pay particular attention to your site entrance authorization: make sure, BEFORE you travel for the ESRF, that your authorization for site entrance has been validated ("site entrance OK" on A Form) by the Safety Group.

Useful phone numbers

Upon your ARRIVAL at the entrance gate

Please make yourself known to the site security staff.  You will need to produce proof of identification (e.g. passport, identity card for a French visitor) to gain access. Visitors must have a registered visit prior to their arrival and must have completed their site access procedures.

A site badge will be prepared and you will receive an envelope containing your Guesthouse key outwith the Guesthouse Reception opening hours (Reception opening hours: Monday to Friday: 07h00 - 20h00, week-end and public holidays: 07h00 - 12h00). Your site entrance badge is also used for the payment of meals at the ILL/ESRF common restaurant.

If you wish to have access to the library outside working hours, please request this when the guardian prepares your site badge.

If you plan to arrive at the weekend or outside normal working hours (working hours: Monday to Friday, 08h00 to 17h00) please pay particular attention to these details, since administrative staff will not be available at these times to help sort out difficulties.

On DEPARTURE

Please return your key to the Guesthouse, and your badges to the site security staff at the gate.  Your expenses will only be reimbursed once the "CHECK-OUT PROCEDURE FORM" is fully completed and handed in, together with badges and cards, to the Security staff at the site entrance.

Your feedback on the experiment and your stay

It is important for us to have feedback on your stay at the ESRF, so we ask you to kindly complete the User Evaluation Form.