ID29 - MicroDiffractometer Troubleshooting
list of specific troubleshooting for the MD2 Microdiffractometer
Accessing the MD2 software
The connection to the PC (microdiff29) where the MD2 software is running can be established by clicking once on the icon 'VNC to microdiff' on the right screen of the control computer (p1-id29). Password tonic29
Apertures are misaligned
see here
MD2 Troubleshooting
Reinitialization of MicroDiffractomer MD2 Motors
To reinitialize the micro-diffractometer motors position type microdiff_init() in the spec(exp) windows.
To fix occasional problem with the centering you can reinitialize the zoom motor by typing zoom_init() in spec(exp).
Falcon Device Server - sample camera in mxCuBE not refreshing
Due to the high quality of the image in mxCuBE, in case of network overload (ex. during Remote Access) the Falcon Device Server may fall down. In this case, the image in mxCuBE is not updated, while in the MD2 Software (accessible through VNC, see above) is still displayed properly.
To restart the Falcon Device server open a terminal in p1-id29 (the machine where mxCuBE is running) and type
bliss_dserver restart Falcon id29
and restart mxCuBE
Restart of MD2 Device Server
In some cases the MD2 Software may become unresponsive. In this case it might be necessary to restart the Device Server
To start/stop the MD2 Device Server access the microdiff29 PC and Tools --> Device Server --> Start/Stop
